A quick guide explaining the difference between unread and read items, why they aren’t marked automatically, and how to manually update them to keep your workspace organized.
Ferdinand Callueng
December 2, 2025
How to mark the Conversation as read:
1. Click Mark as Read
2. Reply to the conversation manually
3. Use workflow action to edit conversation
4. Toggle on Auto Mark as Read in the workflow settings
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Unread VS Read - Must Manually Mark as Read | Intellia
